02 Sep Negotiating and Communicating
The Inseparable Pair
“Whatever words we utter should be chosen with care for people will hear them and be influenced by them for good or ill.” – Buddha
Salt and pepper. Bread and butter. Milk and cookies. Like any inseparable pair, negotiating and communicating go hand and hand; they’re better off together than they ever could be apart.
Great negotiators tend to have great communication skills, and great communicators can usually negotiate like pros. So, just what does that mean?
Let’s look a little closer at these two essential leadership skills:
According to Merriam-Webster, communication is, “the act or process of using words, sounds, signs, or behaviours to express or exchange information or to express ideas, thoughts, feelings, etc., to someone else.” http://www.merriam-webster.com/dictionary/communication
The dictionary tends to make communication sound simple and straightforward. Communication though – for many of us – takes years to master; involving practice, trial and error, and lots of exciting small successes.
Mastering communication means tapping into the underlying meaning behind each conversation, reducing misunderstandings, effectively managing interactions, and getting to truly know and understand the people around you.
According to Merriam-Webster, Negotiation is, “a formal discussion between people who are trying to reach an agreement.” http://www.merriam-webster.com/dictionary/negotiation
This “formal discussion” definition may sound like an easy, fast conversation. However, negotiation involves practiced techniques that can truly make a difference in your leadership success.
Mastering your negotiation skills means maximizing your influence, and tapping into your powers of persuasion in order to achieve desired outcomes.
It Takes Two to Tango
Communication gives you the power to express yourself, hear others, and accurately understand situations. Negotiation uses the information gathered through communication as a tool for successful results.
The Enneagram puts you in touch with your own and others communication and negotiation strengths and challenges; giving you a window into a world of rich insights.